It was sometime since i was last online, and i’ve forgotten my Username how to submit ticket in order to receive it back or to reset it.
https://account.ageofconan.com/lostpassword
You can enter your email address which is connected with your FC account.
Then you will get back a mail with your user name.
I did reset my password although no Username is present.
perhaps i shall other my other mail for such mail as yours

