I’ll try to explain in more detail. In the game in the menu, I wanted to take off the bracelet, and instead of removing the bracelet I chose to create a new character. Is it possible to restore the old character, since I have not had time to create a new one? maybe the administration will be able to help me.
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Hi there,
I am sorry to hear about your lost character. Unfortunately, Funcom Customer Support is unable to restore any lost character as our support tools do not allow for us to complete this action. I am very sorry for the inconvenience this has caused.
suggestion: you should better put “recreate character” to another line, not exactly below “remove bracelet”, nearer to the bottom of the list maybe…
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or ask for the nickname before making the yes button available to delete character…
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Yes , please place a second prompt after we click delete character.
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