After 3.0 patch cant play

Conan Exiles PC Discussion PC Bug Reports
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44

Hello Mayra! You seem willing to help so here goes. This is a copy of my log from the location you requested, except from the Epic Games version. I am running no mods but have all expansions. This log is from a fresh download from this morning. I have been getting the same “UE4-ConanSandbox game has crashed…” error since the patch yesterday. Just prior to the download the game was running fine. I had logged in to check my furnace and wheel just that morning. Please help! I have been playing on Xbox for a while and just purchased the PC version to play with my family and now I can’t.

Log file open, 09/02/22 07:56:02
LogPakFile:Warning: Spent 0.352 seconds mounting Pak File “…/…/…/ConanSandbox/Content/Paks/Sound.pak”. Mounting status: Success
LogPakFile:Warning: Spent 0.125 seconds mounting Pak File “…/…/…/ConanSandbox/Content/Paks/Items.pak”. Mounting status: Success
LogPakFile:Warning: Spent 0.116 seconds mounting Pak File “…/…/…/ConanSandbox/Content/Paks/Environment.pak”. Mounting status: Success
LogPakFile:Warning: Spent 0.201 seconds mounting Pak File “…/…/…/ConanSandbox/Content/Paks/Characters.pak”. Mounting status: Success
LogPlatformFile: Not using cached read wrapper
LogTaskGraph: Started task graph with 5 named threads and 14 total threads with 3 sets of task threads.
LogInit: Using libcurl 7.55.1
LogInit: - built for x86_64-pc-win32
LogInit: - supports SSL with OpenSSL/1.0.2u
LogInit: - supports HTTP deflate (compression) using libz 1.2.8
LogInit: - other features:
LogInit: CURL_VERSION_SSL
LogInit: CURL_VERSION_LIBZ
LogInit: CURL_VERSION_IPV6
LogInit: CURL_VERSION_ASYNCHDNS
LogInit: CURL_VERSION_LARGEFILE
LogInit: CURL_VERSION_IDN
LogInit: CurlRequestOptions (configurable via config and command line):
LogInit: - bVerifyPeer = true - Libcurl will verify peer certificate
LogInit: - bUseHttpProxy = false - Libcurl will NOT use HTTP proxy
LogInit: - bDontReuseConnections = false - Libcurl will reuse connections
LogInit: - CertBundlePath = nullptr - Libcurl will use whatever was configured at build time.
LogOnline:Display: OSS: Loading Epic SDK -17607641-v1.14
LogOnline:Warning: OSS: Epic SDK -17607641-v1.14 libraries not present at …/…/…/Engine/Binaries/ThirdParty/EosSDK/EOS-SDK-17607641-v1.14/Win64/ or failed to load!
LogInit: WinSock: version 1.1 (2.2), MaxSocks=32767, MaxUdp=65467

Script stack log empty!

45

Hello,

I was working with Waldwolf this morning and after a couple of hours we discovered the solution (for him at least). We found a posting from a game developer on the Epic Games dev forum,
The epic EOSSDK DLL fails to load on some windows machines
… where he was having a similar problem affecting about 5% of his players.

The UE4 prefix tells us the error us coming from the Unreal Engine. It apparently requires Microsoft’s VC Runtime and if it is not already installed (or got corrupted somehow), you get this Fatal Error, game cannot load and will shut down. Normally a game will be designed to check for OS prerequisites like this and download them automatically in the background for you, if needed, when you install the game.

The Microsoft article with the VC++ Runtime is:
Latest supported Visual C++ Redistributable downloads | Microsoft Docs
msvc-170

If you are running 64-bit windows, the file you need to install is included there:
vc_redist.x64.exe

Install this, reboot your computer, and if you have the luck of Waldwolf, you’ll be able to conquer your enemies in Conan Exiles again.

  • Silverbeau

p.s. I had originally included direct links to these, but apparently, they’re not allowed on the forum. You’ll have to search for these yourself with the text I included above.

46

Hope this helps :slight_smile: