Authentication error, do you get it?

[Jazrek]

I see A LOT of posts on this subject online, personally I have never had this issue but now that I help with a server people are saying this is a very common issue… and its happening more and more.

What I know so far is that restarting Steam works in most cases, some people have said they had to do it 5 times before it let them join a server!

Have we had any official word from Funcom on this issue? Anyone have any fixes for this issue, is it game related or hardware?

[Ignasis]

We’re aware of this issue:

Server Crashes (02/01/2019)

Hey everyone, we just want to give an update and communicate with you all that we are aware of some servers having an increase in crashes and instability. Our team is working on investigating the cause and have a fix for it as soon as possible. In the meantime, please be sure to use this server report tool if you see your server is down. We’ll be keeping eyes on them and pushing them back online when possible if they go offline or crash. Thank you so much for your patience and we apologize whole…

We’re also collecting information about it in this thread, please come by and share your feedback with us:

What is going on with official servers?

Ignasis (CS): We’re currently investigating. Any one has any idea what is going on with the Official servers? Lag , disconnected and server block every day. Now i read the forum and some say pets make huge lag. - I agree 20 pets near a huge base and you fps drop to 10 ( with a gtx 1060 6gb Medium video settings). Now i join a privet server 35 Online and server was build up, all players had horde of pets and NO LAG, so now i ask you if a PRIVET server can handle 30 players online with hu…