Automatic client-side mod updates are not occurring

Game mode: Online private
Type of issue: Misc
Server type: PvE/any
Region: US


Client-side Mod updates are no longer occurring automatically; the incorrect mod version is detected, but the client never updates or restarts with updated version of mod.

TLDR mods don’t update, you have to unsub/resub to force the issue.


Please provide a step-by-step process of how the bug can be reproduced. The more details you provide us with the easier it will be for us to find and fix the bug:

  1. Administer a private server with mods
  2. Wait until one or more mods have updates
  3. Update server with any needed steam/mod updates and restart server
  4. Connect to server with client
  5. Observe “your mod version doesn’t match server mod version” update page with “Wrong version” tag on specific mods
  6. Nothing happens
  7. With client active, switch windows to steam workshop page for specific mod(s) and unsubscribe/resubscribe
  8. Observe client changes from “Wrong version” to a download progress bar.
  9. Observe that, when download is complete, status for mod changes to “queued”, then download bar, then repeats
  10. Observe that this pattern never completes, it repeats indefinitely.
  11. Exit client.
  12. Restart client.
  13. Observe that client reacquires last few mod files, then resumes loading to main menu.
  14. Connect to server and join game successfully.
1 Like

This is annoying, I’ve been experiencing it as well. I suspect it’s a Steam issue, not Funcom.

Not a Funcom issue.

This happens at random. It’s about releasing file handles by the game. Sometimes the game does release old mods and restarts as expected. More than sometimes the files are not released, making Steam download and cache. And as soon as the game shuts down Steam will push the update.

What brings me to another issue.
Shutting down the game Conan Exiles takes ages. On the other hand a crash of the Unreal Engine is quick and immediately detected by Steam. But a “graceful” shutdown of Conan Exiles takes 1 to 2 minutes for Steam to detect.

Word

Perhaps, but one hopes that attention to an issue by the community will encourage the developer to reach out to the publisher and infrastructure chain for assistance with the issue on behalf of their community.

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