BattleEye repeatedly kicks me out on query timeout

The team currently investigating this issue would like to know if any of you are using a VPN. If yes, have you’ve encountered the issue only when using the VPN?

Are you seeing this issue affecting official servers only? Is this also affecting private servers?
We’re looking into all types of servers but wanted to gather any and all information possible.

A few more troubleshooting steps that could help provide us with more information :bowing_woman:
Have you’ve tried:

  • Same device, different network
  • Same network, different device
  • Different character, same device/network
  • Different server, same device/network
  • VPN on/off
  • Manually reinstal battleye
  • Verify integrity of game files (For PC players)

If you have any additional information on how this issue has affected you, please feel free to get back to us and let us know.

As always, thank you for your understanding and patience.

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