Platform: Xbox Series X
Issue Type: Bazaar
Game Mode: Online Private
Server Type: PvE
Map: Exiled Lands
Server Name: The Djinn’s Bottle
Bug Description:
I have made another purchase using the bazaar system. My purchase used some of the Crom Coins I have on my account to purchase the Arcane Motif Stonebrick Frames. Only two of the items appear from my purchase. Those two items are the Arcane Stonebrick window and the Arcane Stonebrick wall rim. The other two items do not show up in my list of buildables for the Stonebrick set. Also, I still have not received any help unlocking the lotus motif I purchased a few months back. Is there anyone to help assist me in these matters? I’m not going to spend any more money until I can get these issues resolved. I have tried restarting my server, cold staring my Xbox x, and have had no luck in fixing the issues.
Go into single player mode, then switch on admin mode. Next, try searching for the items in ancestral knowledge to see if they’re there, then access the admin panel to try spawning the items in.
If you are experiencing any issue with your purchased items, please make sure you submit a report over on Zendesk as someone from the team will look further into this issue.
You can either use this link or submit a report through the in game system - Bring up the in game menu - Request Help
I bought the ‘Arcane Motif Stonebrick Frames’ mini-set from the Bazaar, but only received two of the four parts listed, namely the ‘Arcane Stonebrick Window’ and the ‘Arcane Stonebrick Wall Rim’.
The two missing parts purchased with the set are the Doorframe and Door, presumably called ‘Arcane Stonebrick Doorframe’ and ‘Arcane Stonebrick Door’ or ‘Arcane Reinforced Door’? As these two buildingpieces were not unlocked despite my purchase, I can only guess at the names.