Bought premium but it says the account is frozen though playable

Healingdeep · September 21, 2020, 4:47pm

Bought Premium Subscription.
Account frozen.
But playable as free to play.
Please assist.

AndyB · September 21, 2020, 5:25pm

A reply was sent to your support ticket.

Healingdeep · September 21, 2020, 6:51pm

Thank you. The problem has been solved.

AndyB · September 22, 2020, 6:18am

Issue has been resolved.