Can’t unban players

Game mode: [Online | Singleplayer]
Problem: [Crash | Bug | Performance | Misc]
Region: [Here]


I need to unban a player but I can’t see my banned list in admin panel please help?


Steps on how to reproduce issue:
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Hey there,

As for this particular issue,

  • is the list no longer visible or is it not loading the names inside it? As a new user, you can add a screenshot with imgur.com (only copy/past the end of the link you get for your picture).
  • are you playing modded? If so, check if your mods are up-to-date.

There’s a known issue with certain features no longer accepting SteamID with the implementation of Funcom Live Services. The developers are looking into this.

IF you go to your g-portal settings on the site, there should be a a txt file listed called blacklist. open it and delete what ever names you need. then restart server. that should do it.

Ok You are posting under Ps4. Last week we banned some one from our server. I believe originally ban list and white list where on gportal website settings . Ban option is in ingame admin setting. Perhaps go to white list and install that person in white list.