As the post states a group of hackers came to 1536, i do believe they followed a youtuber. Speed hacks, killing people while invisible, they are undermeshed, able to tell you exactly what you have in your vaults etc. they came on the server two days ago and have already killed it. Submitting my video of this, one of their clan killing me while invisible.
Warning I was not aware that shadow play picked up everything, I had a stream muted in the background but it picked that up as well so sorry for that.
its called “pulling hitbox” hack allowing to kill from distance with melee damage (for him your are in front of him because of the hack he use) for you, you see nothing and you are killed.
if you are lucky with actual management and policy of zendesk they will may be apply a suspension if they treat your report, yes they should close those accounts but there is a little problem at zendesk when dealing with hack
The most important information to privde in your report will be your video, and the funcom id of the people you saw using hack (your video is a clear evidence of a hacker using pulling hitbox on you)
and give timecode of where hacker action is saw, ie at 2,40 killing me from distance with a melee weapons, nobody visible around me.