Played with a cheat and speedhack

Please could you ban sportingmole5673#95497 for using hacks on an official server. He has been caught using speed hacks- throught other people on the server- and now has griefed me through a wall. Please remove him from the server. Thank you

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you need record a video showing it, with inside the video id of the cheaters when you are in close range and open a ticket to zendesk to do a report, inside game you can on the main menu click to request help and follow instruction, which will open a ticket.

and as record a video of a cheater showing clear evidence is hard to get, its why those kind of report should be treated in priority in zendesk when clear evidence are provided.

I have a video of him killing me through a wall, but I only recorded it through Nvidia Experience. But due to my poor English, I don’t understand anything on the site and it’s difficult for me to understand how to properly complain about it.

Just give the link of your video in the zendesk report you will do with a short text explanation.

there is no other way than to do a report if you want have a result

eitheir through game menu and request help, and follow procedure

or here Submit a request – Funcom (zendesk.com)

Hello. Yesterday on the official #1111 server I was killed by a cheater through the wall, (sportingmole5673#95497) and I have a video of him killing me through the wall. The day before he was playing with a speedhack. Please block it as quickly as possible so that other players can play safely. Besides him, there are other cheaters on the server. I hope they take them on and clear the server of cheaters.

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