Issue Type: Bazaar
Game Mode: Single Player
Server Type: PvE
Map: Isle of Siptah
Mods: I have ten of them but do not remember all their naming, sorry.
Truying to get some more CromCoins via Bazaar-Steam connection,
I get just “Failed to Buy Store Item” message 
“Store purchase failed”…
Need this to be fixad ASAP. Thank you in advance
The first thing to try is to disable your mods, restart the game, and determine if the issue continues.
Hello,
I want to confirm that I am experiencing the exact same issue.
Platform: Steam
Issue Type: Bazaar / Crom Coins
Game Mode: Singleplayer
Mods: Disabled completely for testing
New save: Yes
Steam Overlay: Working normally (opens with Shift+Tab)
I have already tried all common troubleshooting steps:
Disabled all mods
Started a completely new save
Tested in singleplayer only
Restarted Steam and the game multiple times
What is especially important:
I was able to purchase Crom Coins successfully just a few days before the current sale.
The problem started only during the active Crom Coins discount.
The error message is always the same:
“Failed to buy store item”
I also posted about this issue on Reddit, where a few other Steam users reported the same behavior, so this does not appear to be an isolated case.
I contacted Funcom Support, who redirected me to Steam Support.
Steam Support confirmed that the issue was forwarded internally, but then advised me to contact the game’s support team again, as this likely requires action from the publisher / Bazaar side.
At the moment, players are effectively being redirected back and forth between Steam and Funcom, with no clear resolution, while a time-limited sale is ongoing.
This seems to be a server-side or Steam–Bazaar integration issue, not related to mods, save files, or local configuration.
I hope the team is aware of this problem, as it affects players who are actively trying to support the game by purchasing Crom Coins.
Thank you for your attention.
Hello,
Same issue with discounted Crom Coins here. Funcom and Steam support both act like they’ve no idea about this global issue. It is sad.
Thank you for responce! Now I see that it is not my account, and not my region limitation…
It is exactly something in Bazaar-Steam connection… And yes, directly after CromCoins action-resale began… Quite frustrating…
I just checked this after deinstalling all my mods and veryfying installed files integrity.
Nothing changes. Two days ago there was some Steam “downfall“, but they say tht now everything is fixed. Well… Still waiting for FunCom answering…
Well… It might be region today I’ve got this response: Thank you for your reply.
Following internal policy changes we are currently not offering services in your region. We appreciate the time you dedicated to our games.
Thank you for your understanding and have a nice day.
Kind regards,
Funcom Customer Support.
Can I ask you where are you from?
It happens from time to time try later it fixes itself.Atleast it worked for me.
Kyiv region. Ukraine.
Hope this madness is a temporary glitch and will be fixed ASAP..
Any updates about the issue? I have the same…
Mee too, mate. I am afraid it is not a glitch or bug. Funcom answered me and said that they “are currently not offering services in your region".
It doesnt look like region issue to me because:
We’ve reported the issue to the publisher. Unfortunately, we do not have the timeframe for resolution yet. We can only advise testing periodically to see if it resolves.
Thanks for your patience and understanding.
Steam Support
Deep
Sadly it is same error still for me.
@Harperson can’t buy frowning face emoji reactions in the bazaar.
Same problem.
I didnt receive any reply from Funcom to my last request but I’ve managed to buy Crom Coins today all of sudden without any problem. The error seems gone. Maybe you should try to.
Nothing to do with mods!
The Bazaar is at fault.
*Anyone* making purchases is getting Banned because of transaction errors and “negative” balances!!
Dude, it was just a question, not an accusation. Calm your jets.
It’s always been a Funcom coding issue, but, at times, mod exacerbate issues.
they are trying to fix it
Best fix it sooner as I am out of nearly $30 and missing the sets I wanted from Age of War Chapter 3 bundle which is leaving the shop tomorrow
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