Cannot promote/change clan leader

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Game mode: [ Online official ]
Type of issue: [ Bug ]
Server type: [ PvE ]
Region: [ America ]
Hardware: [ PS4 ]

Bug Description: When viewing clan members it shows no defined clan leader and will not allow for promoting new members beyond second rank. Cannot transfer clan leader status to another clan member. This is preventing me from leaving the clan and doing a sever transfer.

A clear and concise description of what the bug is.

Steps to Reproduce:

Please provide a step-by-step process of how the bug can be reproduced. Please be as detailed as possible; the more details, the easier it will be for us to find and fix the bug:

  1. Unknown as this issue has not resolved itself and is an ongoing issue
  2. (etc)

I think, I have the same issue here and no solution.

  1. We have two officiers (the symbol with the three bent stripes and NO stripe above it) in the clan and nothing else.
  2. I cannot promote or demote the other (because I am NOT the clan leader)
  3. I cannot leave clan (because it says, that I am the clan leader)
  4. I cannot upload my character (because it says, that I am the clan leader)
  5. I cannot join another clan.
  6. It is on official server.
  7. The bug has not been changed for more than two weeks.

Similiar post from me yesterday here…

We should keep this post high, because the game on pvp becomes unplayable somehow.

A thinkable solution could be: an admin joining the server and makes one a real clan leader OR to kick one from the clan to fix the bug.

But I never found an admin somehow.

1 Like

Greetings Exiles,

We are currently looking into this issue so we appreciate your patience and understanding.
We will update this thread as soon as we have more information on the issue.