Items that have been won or purchased from the item store/Bazaar are not accessible. They show up in my inventory if I had created them previously but they do not show up anymore for me to create and they are grayed out when they are visible. I am no longer able to access any of the items.
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I’ve had this too. I just quit and loaded back in a few times and it corrected itself.
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This happens to me too occationally, usually when I fail to log into funcom service, log in and out fixes this.
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Hello,
Since you’re having issues with your inventory, it would be best to contact my Colleagues at the HelpCentre. They’ll have the proper tools to help you out with this 
Thank you for your cooperation.
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