As the title says, my purchased items are no longer accessible to me. They are greyed out ‘in world’ and in the knowledge window. I can’t construct wiyth the new sets etc. How do I fix this?
Hi @ThorOdinson79 and welcome back to the community! Question. When you noticed the items were greyed out, did you happen to be playing offline at the time? Because as an Offline Singleplayer myself, I know that unfortunately, Black Lotus Bazaar and Battle Pass items cannot be used while offline.
No. I was on a private online server. I went into SP too and it was still all greyed out too.
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I have also not8ced its started asking ‘Who are you?’ just before I get to the main screen even though I’m already in my xbox account. No other game does this and before yesterday, it had never asked me before.
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Now that is strange, and something I have not encountered that before. Unfortunately this is outside of my realms of knowledge. I can only advise you create a bug report. I wish I could help more.
Sometimes when the game sits in quick resume I get this issue but that usually goes in hand with not being able to see the last three tabs period.
Are the items showing in your Ancestral Knowledge tab?
I thought this might be the issue too, so I did afull restart after quitting the game.
I’ve sent in a report but to no avail.
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Thanks. It’s a head scratcher. The weather is crap here at the moment and I just feel like sitting down, relaxing and building a fort.
Atlas Fallen is good so I’ll play that and hope Funcom gets back to me.
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Best of luck to you ThorOdinson79! 
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