Cant install the "free dlc"

Conan Exiles Xbox Discussion
1

Game mode: Store
Problem: Cant Install
Region: Australia

Okay so this has been an Issue I have seen a few times in my research on how to solve it but to reiterate:
I purchased Conan Exiles while it was still in its Preview stage. Since then I have installed it on and off. Just recently I re-installed the game and wanted to check out the DLC where I happened upon the free nudity DLC.
However I also Noticed I had to re-buy the game in order to get it.

After some digging I now know that it is an issue with anyone who purchased the Preview Version before release on Xbox. I’m still unsure if its MS store problem or a communication issue with FunCom and MS.

I have already changed my location and la guage etc. Reinstalled and I am based in the AU so I know that is not an Issue. The Microsoft forums and support team are useless so I need help here.

Has anyone else had this Issue?
Is it solved?
Is FunCome doing something about it?

Steps on how to reproduce issue:

  1. Cant Replicate unless you own Preview Purchased version
2

Yes, wait for funcom to reply to this, they will tell you to send them a private message, and pick up your issue further

3

This is my exact issue… I didn’t get the nudity or the other dlc email for the royal armor.

4

Yes, wait for funcom to reply to this, they will tell you to send them a private message, and pick up your issue further x2