Can't play co-op with my friend

Game mode: Single-Player - CO-OP
Type of issue: Bug/Crash
Server type: PVE
Region: Brazil - SP

I’m trying to play the conan exiles co-op with a friend on a single player … However, we are unable to enter my server or his server … whose created by the singleplayer …
When we try to connect to both servers, it just keeps loading, takes too long, and in the end it “fails to connect to the server.” just that … what’s wrong?
the firewall is disabled.

Please provide a step-by-step process of how the bug can be reproduced. The more details you provide us with the easier it will be for us to find and fix the bug:

I open the game on steam
The game launcher appears
Start the Game
I click on Singleplayer
Cooperative Asset
I enter my map
I create my character
I invite my friend
My friend tries to get in
“Trying to connect to the server”
“Failed to connect to the server.”

Either of you running Windows7?

no, windows 10

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