Can't play Isle of Siptah

Game mode: Online official, Online private amd Single-player
Type of issue: Bug
Server type: All of them
Region: Doesn’t matter


When I try to connect to a server and/or single-player running the Isle of Siptah map, I get prompted with a message saying “Purchase DLC - You do not own the DLC required to play on The Isle of Siptah”. I do own the DLC, I have around 100 hours on a Isle of Siptah server. Also, I get redirected to the Steam store to purchase it, but it says I already own it (because I do).
I have tried to launch the map in Single-Player, both on a previous save or starting a new one - no success.
I have tried verifying the file integrity several times, disabled the DLCs and enabled again several times, restarted the game several times. I have also tried resintalling the game once and it doesn’t work either. I have tried with a friend’s account who owns the game + DLC too - same issue.


Please provide a step-by-step process of how the bug can be reproduced. The more details you provide us with the easier it will be for us to find and fix the bug:

  1. Launch the game
  2. Try to connect to a server running The Isle of Siptah map

For some reason, it works again.

Thanks for the help!

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