Certain official servers going down multiple times daily

I realize this issue is being worked on, it is frustrating however to have no clue how seriously its being taken or even what the issue is thats causing this. A little communication with the users would go a long way here I think. The players on 1534 are all talking about quitting the game and asking for refunds, personally I would prefer to see a dev response that shows us the issue is being worked on seriously. Could we be transfered to different functioning servers? When it goes down whys it take so long to come back online? We have no idea whats going on or going to happen and we arent satisfied with that.

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