Challenges can’t be claimed

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Basic Info:

Platform: Steam
Issue Type: Battle Pass
Game Mode: Online Official
Server Type: PvE
Map: Isle of Siptah
Server Name: 6305
Mods: None

Bug Description:

I have two completed challenges. When I try to complete them I receive an error and am told to report to support. I can’t reroll my challenges because they aren’t claimed.

Bug Reproduction:

Completed two challenges.

Greetings ghostmateria!
Welcome back to our forums and thank you for reporting your situation regarding your inability to claim rewards from the completed challenges.

In order for our team to properly assess the situation, coud you first let us know if the problem still persists?
If so, could you please send us a screenshot/video of the issue itself ?

Thank you in advance!

The challenges have all reset now and seem to be working.

Btw, when that happened did you try restarting the game?
Sometimes you get the challenges slightly desynchronized from what’s on the servers and they can act wonky. I had one where I wasn’t getting progress at all, but upon restarting the game it was marked as completed.

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