They’ve been having problems with the transfer system of late. Just contact support at support@funcom.com about it or try submitting a ticket to their help page.
Hi, Funcom recently made a post about transfers with some notes about character being older than 30days and not transferred in last 30 days.
Also about maybe needing to completely log out of the game for 15 minutes.
See linked post:
Ye i saw that. But its not the case with my tune. And i did log out. They seem to still have issues with transfers. I made a ticket yesterday. But still no answer. Ppl have been waitin close to a week for answers it seems… so i guess it wont happen anytime soon