Character Transfer FAILED - Character Lost

Game mode: [SELECT ONE] Online official
Type of issue: [SELECT ONE] Bug
Server type: [SELECT ONE]PvE
Region: [ Please enter your server region ] EUROPA
Mods?: [ Are mods installed: No ]
Edition: [ Select one: Steam


Bug Description:

A clear and concise description of what the bug is.

I was trying to Transfer my PVE Character from 1006 (Exiled Lands) to 6423 (Siptah)
and got a Error Message that the Transfer Failed after a short time of waiting.

After that, i clicked again on the Transfer Button and got the Error Massage " Transfer Failed - invalid token" now is my Character lost. I have no option to transfer him again - just to create a new character.

On 1006 is he gone too.

My friend didn’t had the Problem and is playing on 6423 now

It would be awesome when i can get my Character back.

Thank you!

1 Steam-ID: 76561198042957258
2 Origin server 1006
3 Transfer server 6423
4 Character name Tilia



Steps to Reproduce:

Please provide a step-by-step process of how the bug can be reproduced. Please be as detailed as possible; the more details, the easier it will be for us to find and fix the bug:

  1. Step 1 Uploaded Character on 1006
  2. Step 2 logout and joined server 6423
  3. Step 3 clicked on Import Character and it failed.
  4. Etc.
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