Hello everyone, do you know why the in-game admins are not able to manage cheaters quickly but for a somewhat massive claim in the form of a combat pyramid they are there within 2 days to declaim although I don’t think that is against the regulations of having a big pyramid with a small wall because the opponents camp the obelisk!
If an Admin can take the time to come and chat to clarify your priorities, that would be nice, especially since I’m streaming your game so I’m bringing you visibility! I wish I didn’t have to stop your game due to your incompetence in managing your servers! At least to choose your priorities!
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Land Claim spam is easier to prove and affects the entire server. That’s probably why those tickets are addressed in a faster manner.
Look at it simply.
Admin looks at two reports for the day. One is of cheating. One is of claim spam.
The report of cheating shows a screenshot of someone speed hacking. Screenshot is a still image. Which is useless. Its effectively he-said, she-said. Maybe there will be some grainy video taken with a phone. Maybe. If so it might show someone with a bad connection. Could it be lag switch? Could it be Comcast? Who knows. Without definitive evidence, its hard to tell. Maybe… just maybe you can login to check and see the person in action.
But the report of a claim spam. Ok… coordinates are bad, location is bad. But at least the screenshot gives the admins ‘something’ to work with so they go about where they think it is. So they go to the location and can see the issue. They issue the ban right then and there.
That’s why you are seeing claim get banned quicker. The claim is there on the server whether the person is logged in or not. When investigating a cheater it takes a bit longer because chances are they aren’t online when the admin is checking them out. They have to file a case on the person and see if repeat reports come in on them, or if better evidence is had.
9 times out of 10, the evidence sucks. Sorry it does. In fits of frustration, time and effort goes out the window when it comes to collecting evidence and most times, the evidence is probably even omitted on accident (those of you who can file a report in under 45 seconds know who you are). Most players don’t know how to take a screenshot at decent angles, or record video properly or in a decent enough quality to see what is going on. My favorite is when players send in self-incriminating evidence. Just because you’re a dirt bag that sent in a report ‘first’ doesn’t mean your own stuff doesn’t stink. So if you’re going to report someone near your base, make sure your base isn’t claim spamming or whatever. Because admins will act on unreported infractions they see.
seriously ? with pictures and world coordinate to teleport directly providen, because this how most of us do report when they find a skybase or undermesh of cheater that wreck a whole server in all impunity, but still it take over one month to have any action, and even some reports are ignored. so original question and feeback of the initial poster is valid.
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youtube. com/watch?v= o9Jy316k1HM&t =3s
(remoove space)
And with this ? this is not concrete proof that guys have a speed hack + speed atk?
Unfortunately no. Its been doctored. A private server admin could probably look past the edits and cuts. But a FC admin being paid to do so, likely would have to discard it.
But no its not concrete enough to issue an immediate ban on its own, but if I had to handle the situation, they would be on the radar.
I would also point out that I’ve seen worse instances of someone moving around and hitting outside of proximity and there was no foul play present. But the server was slogging when that happened. I don’t see the server having hiccups (that I can see, so I assume not), so that’s why I would definitely look into what the player is doing.
Afterwards if you are trying to defend the Funcom administration I think it’s because you don’t really play the games, because when you send a screen written in black on white from a cheater that even if he does no, he doesn’t care because 1 account = 1 week and 1 account = $5 or $20 / month I think there’s a pretty serious problem!
Playing today on an official 70% of players use third-party software!
PS when I cheat it’s because I have a video to back it up since the cehaters aren’t intelligent because I’m live almost every time I play I have clips that allow me to prove my words!
But despite that, the bans take 1 week / 2 weeks, which is not normal!
But trafficking in what?? it’s a twitch clip O_o Are you doing it on purpose?
What? 
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PS when I say it’s cheating it’s because I have a video to prove it because cheaters are not intelligent because I’m live on twitch
Bad traduction sry
Ahh, hitbox pulling and speedhacks.
The typical stuff.
I am still amazed that people seem to enjoy playing with/against cheaters on officials 
We don’t play vs him, we change of server if we see 1 cheater because he have big community :x
we enjoy play a game with free for all except cheating :), and we hope to have one day someone at funcom management that will understand that what make flee their players is cheaters, and not building, so to manage their admin so they put a priority to treat cheating problem.
i mean i saw one time (yes only one time), a action of zendesk admin in 24h after sending a report of speedhack and pulling hitbox with video evidence. so they can do it, problem is it will depend on which admin will treat your report. some (well majority) will simply ignore those cases or not treat before 2-4 weeks when they treat quickly land claim very often done iby people abusing report system , so it has to be managed at level of executive to give priority.
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