Co-op not working

Game mode: Co-op
Type of issue: can not join Co-op
Server type: base settings for co-op
Region: canada
Hardware: I am on Xbox series X, trying to join Xbox one


Bug Description: Any time I try to join the Co-op, I get a error of “failed to join requested game.” Or after a join game tab I get “internet connection lost. You must be connected to live…(ect)”

We can both connect to online servers so I know that I’m online and connected to the internet. We have tried resetting our games and consoles but I keep getting errors.

A clear and concise description of what the bug is.


Steps to Reproduce: have a series x try to join a Xbox one in co-op on the same internet (we are in the same house just a room apart)

Please provide a step-by-step process of how the bug can be reproduced. Please be as detailed as possible; the more details, the easier it will be for us to find and fix the bug:

  1. Any join attempt
  2. (etc)

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