Sony has informed us that there appears to be an error on their end and currently investigating. Will continue to update as we get info!
Very difficult to believe anything Funcom has to say. First Funcom says it has a proven fix and waiting for Sony to approve it and now you are telling us Sony says the problem is on their end. First off, Sony would know it was on their end hours and hours ago.
What is conan? The new world of warcfack ? Cause they both drag there feet when they mess up the game
Vamos ter que jogar ARK?
My clan hasn’t been able to be on since the server reset this morning.
Most of us haven’t been on 25 hrs
Update every 4hrs… slow response time for a big issue
I giveup!
It’s possible that it may be an issue with PSN after all. Just saw a UI (User Interface) error with Elder Scrolls Online which I’ve never seen before.
pics or it didnt happen lol
Unable to add a pic since I’m a new user.
I was replying to the admin not your comment lol. sorry for the confusion my guy
I noticed that after I hit reply. My fault.
Johnathan: I do not see any issues on our end. Johnathan: I would have to refer you to the publisher at this point. Me: You mean Funcom? The game developer? Johnathan: The publisher would be the one that manages the servers in most situations. Me: I contacted Funcom, they said the problem is with Sony, not them Johnathan: If you were having problems on our side you wouldn’t be able to connect to other game servers and there is no issues with your network test based on what you just informed me of. Me: actualy, Funcom just made a public statement saying it is Sony Me: “there appears to be an error on their end and currently investigating.” Me: So they say there is no problem on thier end and you are telling me there is no problem on your end… who am I supposed to believe? Johnathan: I cannot advise you on much else.
Its 19 hrs and still offline how much longer admin?
over 25 hours here
Thank you for that update! I knew this had to be a gportal to psn port/server issue.
My opinion is the “other” big server company, or someone who likes their servers more, who cannot host Conan for ps4 had a hand in this or someone screwed up the port switches/firewall/gateway connections more than likely on Sony’s end.
It was the reverse situation with Ark servers sometime ago and this same thing happened. Just connecting the dots.
Hi Funcom,
I’m talking directly to you. The problem that frustrate the community is because of your devs. The are not motivated enough to answer customer’s questions or to take care of the community’s management. In this forum for exemple, you receive less than 300 interactions and you’ve respond how many time? As you see that’s the proof of your engagement through the community and trust me, it makes people very sad.
You’ve demanded patience, it’s ok no problem, we can wait. But in return, we’re asking for more interactions from your side and a real engagement of your devs with the community.
S.
Coming from a technical side of things… when an issue is reported, there isn’t a magic ball that will provide a clear idea of what the actual issue is, where the error is occurring, and when it will be resolved. Granted from a customer standpoint, it would be great to know everything that goes on, but not even devs or tech support have the information you are looking for. Just being real. I think what you see above, is expected response from all Devs and support people.
Perhaps they need a pros help such as yours?