Game mode: Online ALL Type of issue: Connection to Funcom Server type: ALL Region: EU
Game engine starts without issue, but no way to see server listings as the link to Funcom is not working therefore game is unplayable.
When click on ‘Play Online’ then get message “Failed to Login: Please Restart or try again later!”
I see that this was also reported in the Conan Discord group overnight. I understand that the only way the player eventually got the server listing was to spam-click for ages before it was accessed?
I had no issue getting online several times this morning and could access servers as expected.
Thanks in advance.
Please provide a step-by-step process of how the bug can be reproduced. The more details you provide us with the easier it will be for us to find and fix the bug:
Start game and click on Play Online
Repeat above after: restarting PC and after resetting Connection
Ah! I have just checked downdetector and see that there are spikes for downdetector.co.uk/status/conan-exiles/ and for downdetector.co.uk/status/steam - AND there are many other spikes for various sites out there, all starting from about 13:40 today (enter the https:// if you want to check)
@Morkilimus - see previous message. It looks like this is NOT specifically Funcom, but that there is a network issue for a number of sites, including Steam, Conan Exiles, Counterstrike, etc Let’s see if there’s any feedback from Funcom on this one. If it is a general outage somewhere, that is not something that Funcom can do anything about.
Yea man, I did all those troubleshooting steps BEFORE seeing this post on the forum. It just happened that I noticed the login issues directly following moving my install folder to a different drive. Just a really bad coincidence I guess, as I immediately thought the move messed something up.
I’ve seen some old reddit threads regarding this message, and it’s been said that it has something to do with authentication with Steam’s servers. But anyway, I’m just glad it’s not on my end.
I dislike including direct links (copy/paste if you prefer) , but https://downdetector.co.uk/status/steam/ shows Steam has an issue as well, so this is unlikely a Funcom issue - the Conan Exiles issues would be linked to Steam. I am leaving this ticket in here so others with same issue can see it…
Same issue here since 9am EST. Tried restarting the game, Steam and computer. Connected just fine to internet & Steam (as far as I can see, able to access friends, chat & store). For Official server 6153. I see via battlemetrics that 4/40 players are on. So I’m not sure what I’m doing incorrect.
I tried that and it did not work. After waiting a while, I was finally able to log back in without closing STEAM. It is very annoying to say the least.
You might be right …or not. I am sure I don’t know. I am having this problem too. I am wondering what good will come of your post. Say it is a steam issue. So? I would hope that Fun com and Steam are on the case because this is not good.
Yeah, it is frustrating, but I have found that, though it’s annoying not being able to get into the game, I am just checking back on downdetector (other internet monitoring sites are available) and when https://downdetector.co.uk/status/steam/ shows a down-curve, I will try to access via Steam again. Since Steam is the primary access-layer, and not Funcom, tech-logic says we have to wait for Steam.
I have no suggestions. It does seem to be a problem many users are experiencing. Fun Com and Steam are money making companies. I am hoping they are trying to figure it out …I am reading down the list looking for an answer. Probably like many people perhaps including you. I see that Steam resolving things seems to be your direction. I suppose in the end it is a Steam problem. But …the problem is in logging into Fun Com. So, I don’t think it’s obvious that the issue is Steam.
This particular issue is unlikely a Funcom one. If it were Funcom then no users would be able to get in, and players can. For all we know, it’s a hack-attack, aliens, perhaps someone just unplugged something important and plugged in the vacuum-cleaner. Connection issues happen out there. Downdetector just reported that as of 16:46 GMT, there are around 280 reports that Steam had connection issues.