Server Stability Issues – Ongoing (LATAM / Official Servers)
Platforms: Steam, EGS, Microsoft
Game Modes: PvE, PvP, PvE-C
Maps: Exiled Lands, Siptah
Servers Affected: Multiple (notably #1976 #1977 #1975 #6307 #1998 #1999 #6300 #6308 #6303 #6302 #1997 #1985 #6306) | “Where server #1986 seems to work fine.”
Total: 13 servers.
Issue Summary
Servers have been unstable and unplayable for over 13 days.
Players experience infinite loading, sudden disconnects, and very short uptime windows (10–30 minutes after restart).
Problems affect all LATAM servers.
Timeline of Reports
- Aug 20–22: Servers intermittently online but unstable.
- Aug 23: Multiple reports of all LATAM servers offline; suspected DDoS mentioned by players.
- Aug 24–30: Pattern of short uptime after restart, then immediate crashes/disconnects.
- Aug 31: Still no official response; many players giving up due to unplayability.
- Set 01 (Day 13): Decay timers reverted to default, giving players fewer chances to save their buildings, since the connection issue persists and no one can join the server. Some neighbors have already lost their buildings.
Additional Notes
VPN and GeForce Now tested: no improvement.
Some players abroad (USA) unable to connect either.
Curiously, Server #1986 remains stable, unlike others.
Decay timer will be reduced from 480 to 240 minutes starting Sept 1st, further risking loss of player structures while servers remain unstable.
Request: Please investigate and provide an official update. The community has been waiting for nearly two weeks without communication, and many players are abandoning the game due to this ongoing issue.
