Then listen to me and provide them with irrefutable proof. It will take a few emails or a phone call.
Like I said just because they said they did it that doesn’t make it true. But if they said they did it, and you have actual data it’s undeniable, and funcom will act on it.
You can search the forum for all the people complaining about getting banned. They do ban people when they have sufficient evidence.
We have beyond irrefutable proof. I have sent roughly 50 emails containing videos , screen shots and everything else they have asked for. Any court of law in the world would have convicted to guilty party with how much evidence we have provided. There is nothing more we have to give
The actual IPs that are launching the attack and the times. That is the only irrefutable proof that exists. This can be obtained from your ISP. I understand your frustration, but that is the way it works.
If you provided funcom with a video of you disconnecting from the internet how do they know you didn’t just pull your own router because believe me I have seen people do worse in an attempt to get people banned.
At this point you won’t be safe until you follow the steps I recommended. Even if they are banned.
So please contact your ISP as I suggested, and look up the program wireshark, and a vpn to keep your network safe.
I hope that makes sense.
Good luck!
The dosser is also using a VPN…
They know we did not “pull our own router” because in the video the whole server crashes. Then it shows the server on the server list at ping 9999. If my own router was disconnected I would not be taken back to the online server list. That would not be accessible.
It was just one of a thousand examples (I wasn’t accusing you of doing that, sorry if it came across like that).
Like I said your ISP will be able to provide the only irrefutable proof, and help you prevent future attacks.
G-Portal will also have mountains of server data, and you have already provided video evidence so if you combine all those things with their foolish admission of guilt it becomes completely undeniable.
Without the data from your ISP there is simply not as much certainty.
I would expect no less. But a VPN won’t hide certain identifiable data from Sony, or Funcom, or the Law. It can however be used as a safeguard for your network.
All good buddy. Sorry if I seemed rude. I am so fed up with funcom. We have done or are doing basically everything you have suggested. I defiantely appreciate your help, ideas and suggestions. You seem like a stand up person I am grateful to you. So far sadly you have offered more help than funcom and you havent even seen the evidence. No wonder this game is dead.
No you weren’t rude at all, I can sense your frustration. Glad I could help, it was my pleasure.
You’re clearly doing everything you can but the final piece of the puzzle is the data from your ISP.
Yes I agree the system isn’t perfect but they are working on it. Like I said they do ban players, and it might be that they are already processing you request.
They are on national vacation at the moment so there is only a skeleton crew trying to keep up with everything.
In the meantime please look into monitoring network traffic with wire shark, and get yourself a vpn. But most importantly talk to your ISP.
I hope this horrible situation is resolved soon. Good Luck!
Closing this thread as it is a duplicate from this previous one.
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