DLC content issue

After contacting Steam support, they have advised me to seek the game’s support department instead. I got the Debaucheries of Derketo Pack as a gift on Steam but something went wrong and I do not have access to the DLC’s content. Steam support confirmed that I successfully redeemed the DLC but since I do not see it they said to me that by contacting you instead you could verify the status of my purchase and add the missing content if there has been an error.
They also told me that you would need the Transaction ID from the purchase but I am not sure if It is safe to post it here in the forum so let me know if I should do that or contact someone privately.

It’s not a good idea to share purchase information on the forums, and you seem to have posted in the Secret World: Legends forum instead of the Conan Exiles category :slight_smile:
Hope you get your DLC sorted soon! :smiley:

First of all Welcome to the Forum :wink:

I would suggest that you write a DM to @Ignasis or @Hugo the Forum Customer Support

If you don´t know how to write a DM follow the Guide below

On the first Picture cklick on Tascha´s Name work with Ignasis Name too

Second Picture click on “Nachricht” (sorry use german layout)


On the Third Picture
by 1 fill out with a subject
by 2 fill out with your Massage
by 3 cklick to send the Massage