EPIC GAME conan exiles connection not possible

hello, I have a problem after the free weekend on epic game, I bought the game but impossible to connect afterwards. epic game name: Michel Miskine

Greetings @MichelMiskine ,

Thank you for reporting this issue to us, but could you please use the given Bug Report Template?

This template has most of the information we need to start investigating and will make the process a lot quicker for everyone :smile:

You can find it here: NEW Bug Report Template

Thanks in advance!