Anybody know how I can get answers? I know we haven’t broken any of the obvious rules, so what gives? I’m not claiming we didn’t do it but I’d at least like a reason.
I do understand Zendesk is the palce to file an appeal but the OP is asking the same question most ask
“What did I do wrong”. Simple question that rarely gets answered.
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Yes. We have used side accounts to check on all bases in the officials we play in, and all are still standing. So it doesn’t seem to be a building infraction. We are at a loss as to what else it could be.
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Unfortunately the only way to get further in your impossible quest for an explanation is to submit an “appeal a ban” request through Zendesk.
Make sure to be clear in your request and provide a screenshot of the in game message.
Get ready for weeks of waiting for a response and getting an auto that they’re experiencing higher than usual volumes of tickets and hope the situation has resolved itself…
Reply to it and you’ll get a response in 3 days to a week that usually does not explain anything.
Ya. Ya. I know.
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When customer service becomes a meme.
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