Failure to link the game to Twitch

[IIVitoorIi]

Platform: Xbox One
Issue Type: Other
Game Mode: Online Official
Server Type: PvP
Map: Exiled Lands
Server Name: 2588

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Bug Description:

Problems linking the game to Twitch, the game appears linked but I can’t redeem the drops

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Bug Reproduction:

Link account to Twitch, watch lives and claim drops

[Lucidique]

Did you visit the Twitch inventory page?

[Sarealac]

Greetings,

In this case, you will need to contact our colleagues over at Zendesk so they can check your in-game inventory.

Please follow the stated in the Official server guidelines to submit a ticket and make sure to select “In-game Purchase”:

@Mayra

Reporting an infraction

To report players, clans, or specific exploits on any of our official servers, please contact us through Zendesk 3.9k by selecting ‘Report a Player’ as the type of issue. Our team will get back to you using the email provided.

Please make sure you provide the best information you can at the time of your report. This means relaying as much information as you can to help our team investigate. This includes, but is not limited to, screenshots, videos, timestamps, names of characters and clans, and a good description of the issue.

We won’t be able to refund or return any loss of property caused by an infraction.

Thank you in advance!