Falling through textures of buildings in our base


Game mode: Online official
Type of issue: Bug
Server type: PvE
Region: EC

Please help. We can’t get in our house on base in official server since yesterday. Characters of our clan are falling though textures of building: wooden stairs, stone basement and walls. Reloading game is not helping and ping is 40-88. We can’t play normally at all because of it.

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Does it help if you run out of render-distance of your base and then come back?


If you appear to be falling (though not actually losing vertical distance) while on certain tiles/stairs, it’s a client-side render issue that should be resolved via logout/login. If it persists, it may be a client/server sync issue.


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