Game mode: Online official Type of issue: Bug Server type: PvE Region: EC
Please help. We can’t get in our house on base in official server since yesterday. Characters of our clan are falling though textures of building: wooden stairs, stone basement and walls. Reloading game is not helping and ping is 40-88. We can’t play normally at all because of it.
If you appear to be falling (though not actually losing vertical distance) while on certain tiles/stairs, it’s a client-side render issue that should be resolved via logout/login. If it persists, it may be a client/server sync issue.