Forum Related Issue: Need Some Help

This is not a bug per se, but I really, REALLY need some help with regard to the forum. The changes have caused some pretty bad problems on my Android device. I am no longer able to even access my private messages without a notification, to access my drafts or even to log out without some pretty drastic workarounds. Could a Community Manager please help me? :cry: :pray:

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Greetings Croms_Faithful!
Thank you for reaching out to us.

Please, feel free to send us a PM with all the details and screenshots of how our forum appears on your device and all the problems that you’re seeing :slight_smile:

We’ll be waiting for your contact!

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On a related note, I’d like add that this still what my phone looks like on iPhone 13, OS 17.2.1 and been like this for a long time now. However, it’s fine on my iPad Pro with iPadOS 17.2.

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Hi @jmk1999, I am really glad you syopped in to share this, as it illustrates that the problem affects both Apple and Android. Out of curiosity, is your phone a smaller/more compact/mini model? Mine looks about the same as yours…

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Mine (iPhone 14 with iOS 17.2.1) has the same issue as @jmk1999

And yeah it’s been happening for ages but I just never bothered reporting it

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Thankyou very much for responding to this issue and offering to help @HighSaint! I really appreciate it. I am more than happy to reach out to you in a Private Message. But first I would like to check something with you. With your blessing, may I also include @jmk1999 in our PM? The reason I ask is that I use Android and they use Apple, and it seems to affect us both (please see both our pictures above). And I thought it may be beneficial to check any adjustments on both operating systems. And perhaps their respective browsers. Would this be ok with you HighSaint?

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You too Cannipals. Lets see if we can get this resolved for everyones sake.

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No, it’s the normal size. Not the mini, not the plus size. However, as I mentioned, no issues on the iPad Pro. The iPhone version seems to be adding an extra wide margin that covers the first part, however, you can briefly move it by dragging with your finger to see the beginning… briefly, because it can close.

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On your iPhone I If you tap on the aA button in the url bar you can request the desktop website and you won’t have the issue. Presumably that’s the version of the website that loads on the iPad?

So the issue does look to be restricted to the mobile version of the site for iPhone/android.

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Thank you Croms_Faithful and to everyone who has submitted their screenshots!

Since we have access to these screenshots in this thread, you don’t need to include them in your Personal Message Croms_Faithful, but please do send us an image of your issue and let us know which phone you are using please :slight_smile:

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No troubles at all HighSaint. The two of us can liase and sort it out together. :smiley: Incoming.

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Slightly annoying on iPhone

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