Hi, since no support tickets are being answered giving a shot here. If someone know what can I do please let me know.
Tried to login to one of my free to play accounts, but it says it is not paid. What should I do? I can login to to account page just fine, but not to the game.
@ AndyB do something, current customer service is really slow.
On the account page (register.funcom.com), you should be able to click [Reactivate account] next to account status, it won’t charge you anything or change the account to paid, it’s a weird bug.