Frozen account with successful payment!

To whom it may concern,

I am wondering what is the average or predicted time to have a support ticket answered.

I am looking for assistance with my membership as currently I have paid for premium but my account is frozen. This is extremely inconvenient and it’s been over 72 hours since raised.

I really hope this can be resolved as soon as possible.

Ticket 1151984


1 Like

@AndyB Paying customer needs assistance :+1:


Please note my issue still remains unresolved with no reply… Andyb

Issue has been resolved.