Problems with Premium

Hello all,

can someone tell me how long an answer from support will take? I tryed to be a premium member but it failed and now my account is frozen but playable as f2p. i´ve written a ticket and tryed to contact someone at Twitter.

It has taken people up to 3 months to get a response. Not sure if it is getting faster yet, or still slowing down.

3 - 6 months

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