Game mode: Online private Type of issue: Crash Server type: PvE Region: Central Europe
Steps to reproduce:
start game
open inventory
Actual results:
game starts
game crashes: It just crashes my PC and I need to press the start button on the PC to boot up. No additional information available, no logs, no crash dump, nothing. One of the hardest crashes I have seen so far.
Expected results:
game starts
inventory opens without any issues
Things I have checked/done so far:
Reinstalling the game
uninstalling all mods
verifying the game cache integrity
monitoring my GPU temperature (max 58°)
monitoring my CPU temperature (max 62°)
all drivers are up to date
steam is up to date
game is up to date
Client specs:
AMD Ryzen 2800x @ 4GHz
32 GB Ram (4x G.Skill Trident Z / DDR 4-3200)
Motherboard: ASUS ROG Crosshair VII Hero (with latest BIOS)
GPU: ASUS GeForce RTX 2080 Ti ROG STRIX O11G (11GB, High End)
Game is installed on my m.2 SSD
Windows 10 64 bit professional, nothing is overclocked.
Additional info:
After the crash happened, I booted up again, started up the game and joined the server, it will crash again immediately, without fully joining the server (or it might just joined the server and then crashes, hard to say)
There is a chance of “warming up” the game (as recommended in another thread) before opening the inventory which will NOT result in a crash (but only sometimes)
Crash happens around 1/5 times when I open the inventory. Problem is that once it started crashing, it seems hard to recover from it, making the experience a very bad one, because I keep rebooting my machine every 2min, for a few times, just to get the game working again.
it might be related to the sort order applied in the inventory. I just realized that after a crash it changes back to “individual” order when it was in “named” order before.
In case there is any possibilty to run in debug mode or log the events, I’m happy to do so. Couldn’t find anything online.
will try the suggestions. Regarding the PSU, might be the case, but would be wondering a bit due to the fact it being a 850W PSU, which should fit for the setup I have.
Per numbers the PSU sounds strong enough, but it would be failing due to hardware error (again, just a guess)…
As per numbers on GPU and CPU: are those numbers from some app that would live record your computer performance or some windows or GPU software that would give you some average and min/max stats?