Hello again! I’m very excited to have been contacted October 1st by GM Umborls via my customer service ticket #1233193 and was merely hoping for further instructions after having sent in the requested information to prove I am the owner of the account my ticket is regarding. I have responded directly via email and a compatriot suggested I post here as well as a bump.
Make no mistake, I am simply eager, not impatient! Thank you very much in advance for your help with this. I will continue to play on my alternate account until I receive the definitive verdict either way! Though I am hopeful I will have access to my main account with my two main characters one day soon~
Thanks again!