Funcom: PvE 1502 Major issues Server Crashed 7 times so far today

**Game mode:**official
**Type of issue:**Server Crashes Many times a day
Server type: PVE
**Region:**America


Server 1502 Keeps Crashing the last 7 days or more , Kicking everyone then showing ping 9999 Before Disappearing for several minutes. Today alone it has happened 5x since ive been on yesterday it happened 2x … people are getting angry losing their stuff to unnecessary Deaths from Begin disconnected in dangerous areas. The server is very laggy Causing misclicks on map rooms Battle issues , Moving items from boxes takes a few to load, Building pieces take a bit to appear after you set them down… Everyone is scared to leave their bases and go adventuring. Plz Fix our server we have a great community of people on this server and some are talking about leaving out of frustration. I honestly havent seen it this bad on a server and ive played since the game first hit steam in 2017.

Please provide a step-by-step process of how the bug can be reproduced. The more details you provide us with the easier it will be for us to find and fix the bug:

  1. Log on to PVE 1502
    2.just play wait till it crashes pro 30 min to an hour kicking everyone
  2. try to get back in see ping 9999 then watch the server vanish
  3. Wait 5-20 minutes for the server to reappear
  4. Log back in Rinse repeat

Hey @Riotfactor

Please report any server outages to our Zendesk page below:
https://funcom.zendesk.com/hc/en-us
Thank you in advance. :slight_smile: