Game doesn't start up

#1

Hello,
i installed the app through Steam but unfortunatelly the games is not starting.
I am trying either from the steam shortcut or the ZoneUE4.exe itself.

My pc has a i7 with graphic card Geforce GTX 760 Direct 12 and latest nvidia driver 430.39.

Is there any debug error file to see what is happening?

#2

Hey @geokaf2!

Have you tried validating your installation in Steam? Sometimes the installation might be missing a few files and that usually resolves it.

Do you also have an Oculus Rift plugged in, by any chance? It’s known to cause some issues sometimes.

#3

Hello @Jens_Erik ,

I validated the files through steam, they are ok.
I dont have Oculus.

Is there any error file of the game i can check?
I also have the image of ther error when i open with the .exe file but i cannot post here.
ZoneUE4-Win64-Shipping.exe throws an error (The applixation was unable to start correctly (0xc000007b))

#4

I manage to fix it. I used Dependency Walker and i saw there was one dll (X3DAUDIO1_7.dll) on x86 architecture. I replaced it with 64 bit version and now the game plays well.

1 Like
closed #5

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.