Game mode: [Online]
Problem: [Crash]
Region: [All]
My clan mates and I have all experienced this crash multiple times, albeit not often. Basically while playing Conan the game will suddenly freeze entirely with no ability to even access Home screen. 20-30 seconds later you will here the power off sound and then your Xbox Shuts down, requiring manual power on followed by a full Xbox restart. We all play on the original Xbox One so unsure if this happens on the newer models. We can always tell when this is about to happen because the initial freeze is unique without ability to access home screen but sitll able to hear party chat. We often make jokes such as “I dont feel good Mr Stark” when we know the power will shortly go, which it always does. Not sure if this can happen in single player, don’t play enough of it so it hasn’t happened there.
Hello @Poppyduckling51, does this freeze occur during longer sessions or at random times? Is there any action that seems to trigger it, such as using your inventory or combat?
Could you try to first load up a single player session before going into your usual server?
Could you please ensure that your save is stored on the XBOX cloud before trying each of the following steps and letting us know if any of them helps with solving or reducing the crashing:
Reset the console cache by holding the power button for about 10 seconds until the console powers off, then disconnecting it from the power outlet for a couple of minutes.
Perform a soft factory reset while keeping games and apps.