Like I said, I haven’t been yet, so I don’t have my own experience to share here. However, if I ever do get banned, I fully intend to insist until I get bored of it.
My theory is that when they receive a Zendesk ticket to ask for ban information, they just look up the general reason and reply with that. I don’t know if they even keep any details written anywhere, but I also haven’t seen anyone tell the story of how they insisted on getting those details.
In fact, judging from all the stories here, not many people even ask for ban information via Zendesk, and of those who do, a vanishingly small number ever bothers trying to go any further once they get the generic “you were banned for claim abuse” reply.
Now, don’t get me wrong. I’m not blaming players for not doing that. I have been reasonably vocal about my opinion that Funcom isn’t handling this properly and that they should be more transparent and include more details. But I still think it’s worth trying. It shouldn’t be our responsibility to do so, but that doesn’t mean we shouldn’t do it.
I’m not sure if you’re referring to your build or to the situation in general. If it’s the latter, there’s a lot wrong with it. Wiping someone’s stuff, and banning them, and not providing enough information on why or how to avoid repeating the incident, is absolutely not okay.
That’s why I’m also urging people to push back and insist on more info. There are only three options right now:
- accept the status quo and keep playing
- get pissed off and stop playing on officials
- push back as hard as we can
Thing is, the third option requires more work. “As hard as we can” means, unfortunately, expending unwanted effort to get as much weight behind our arguments as we can.
Again, it’s unwanted effort and shouldn’t be necessary and I sympathize with those who don’t want to do it, but that’s the ugly reality.