Is a weird thing, I’ve tried to help my friend for about 6 hours and tried everything I could think of, nothing worked and my friend ended up refunding and moving to other games, which is sad, the lack of support and information on the subject made it even worse, I noticed that the issue was first encountered over 3 years ago and here we are about 3 years later without any solution to the problem.
I’ve tried to log on my steam account on his computer via teamviewer and had the same issue, so it’s not the game’s CD key or anything like that, I could not figure out what it is. He is using windows 10, up to date, he got same CPU as me i7 2600 3,4ghz (old but pretty decent), he got 16gb of ram and gtx1050 - It is not a hardware issue for sure since is pretty much same setup my other friend and I got, only difference being in the video cards as I got 1060. My other friend can play the game but it randomly crashes for him giving him a D3D error - didn’t figure that out either but at least he can play a bit and hope that we can fix it if we mess with few different video card driver versions. We all got internet from same provider with 300mb download and 200mb upload speed (30mb download speed, 20mb upload) - so I know is the not internet either. Only difference being that 2 of us connect to internet directly trough modem while the 3rd which was not able to launch the game is connecting via “dial-up” - Which again I doubt is the issue here. I’ve tried everything I could think of and nothing worked, it’s a bit frustrating since we bought the game to play it in 3 (or more if we could convince other friends to join) - but ended up playing pretty much alone due to those issues.
Out of the 3 of us that bought the game, sadly only I was able to enjoy the game without any issue.
For other people that experience this issue : We’ve tried to check the file integrity - no luck. We tried to reinstall the game, deleted any file that steam left behind before reinstalling - no luck. We done a flushdns - no luck. We restarted the steam first, then the internet, then the PC - no luck. Checked for windows updates, checked for redist to make sure is last version, made sure he got Dx12, tried different videocard drivers - no luck. - We pretty much tried every suggestion we could find on the internet, nothing seems to work or fix the issue, just so you won’t waste time like we did.
Great game, too bad not many are able to play it.