Still not received any response to my ticket Funcom Support #1153226. All I frinking need is for someone to remove the failed pending payment status on my frinking account. This pending status has been from FRINKING February 2020. COME ON…HOW LONG DOES IT TAKE TO FIX THIS???
I had the same issue with failed payment and I couldn’t remove that myself. I sent an email to CS and they removed the failed payment and reactivate my account within 10 days. Still 10 days is wayyyyyy to long but… they fixed it.
I always use the old layout. Works for me - at least when using Credit Card. The only shortcoming when you want to change credit card data (new card or validity) you must delete the payment option and go directly to https://register.ageofconan.com/account/paymentoption/ctrl/addnew/ and enter the data there. Otherwise you are redirected to the new page, where it doesn’t work…
Hey, we should ask FC if we shall make customer service for them