Hello i have bought subscription but yet i do not get benefits and i has put my account back to free

my name is SealedBug3196 I have paid for a subscription but it is not activated it has been like this for 3 days my money was taken from Paypal and in Funcom payment history it says it is paid I do not have the benefits from premium please help because I’m losing time on my membership.

After checking it seems I paid for a 1-day membership but yet my 10,99 was taken :frowning: here is proof from Paypal and many more. this is my order number 123310533 and this is my account name Sealedbug3196

I have much evidence of payment and my account still being free I would love to show this to you but it won’t let me upload picture s

@SealedBug3196 what specific game was this for?

Age of Conan Unchained

Thanks, I’ve moved your question to the Age of Conan forum.

I would advise you to edit your posts to remove all personal information and, if you have not yet done so, raise a support request via email from https://www.funcom.com/help

Then someone like @AndyB may be able to help you. They usually don’t do anything account related via the forum.


oke i have removed my email :slight_smile: i hope they respond fast :slight_smile:


Issue was resolved.