Help disappeared house

Good evening, this evening I am logged into Conan and unfortunately I couldn’t find 3 of my constructions, they have disappeared completely, in one the teleporter remained in the other two there is nothing left, and I must say that this is not the first time this thing has happened, The server is 1090 PVE, location is D13, 10F and 14F. What should I do? and I ask Funcom since this means wasted hours of gameplay.

How long has it been since you were last on? Did they decay?

It’s only been three days since I last visited the building

Did the building have full decay timer?

absolutely not, every week I take a tour with the hammer and check the integrity

If they did not have full decay timer then the rate of decay is quicker. The amount of building pieces/placeables should be at least 20 in order to reach full decay timer.

So this would explain the disappearance.

Additionally, if you only go around once a week to refresh, perhaps you should consider having less buildings. Each building has to have a purpose and used regularly as per ToC. You share the server with others and that means if you’re taking up unnecessary space it is preventing others from benefiting from that space.

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I don’t think it’s the problem of the 1090 server, also because there aren’t many of us, then I log every day, and each house at a glance, and they are not big, I usually put the teleporter inside the house, and I use the others for resources that is in the area, as I was saying, this is not the first time this has happened to me

Unfortunately this server is always full of problems, now it’s down, because it shows 9999 ping, and 0 players

It has been a common occurrence with a bug for the past 1.5 years, random despawning of bases due to decay issues or some placeables specifically.

Although you have not confirmed or clarified fully, it would appear you do not incorporate the required number of pieces in order to achieve a full decay timer.

Is it 20 pieces altogether? Is the decay timer currently 480 hours? If not, then you will have a lower timer. Then your buildings will decay faster.

What does it say in your logs? Are there entries that state that they certain pieces were abandoned and will decay, then does it showed that they decayed in those logs?

If you see that type of stuff then it isn’t a bug, it is intended.

No decay the hours were always 480, They weren’t even old buildings all and all were used, I had another one that the same bug had happened, and I hadn’t built for long. In the end I convinced myself to start another game, unfortunately wasting hours on resources and losing structures like this, moreover 3 at the same time doesn’t make sense

Thanks for clarifying. Do your logs have anything in them that gives a clue?

Unfortunately I have nothing, I logged in and there was nothing left

You should put in a proper bug report then. Unfortunately adding a post like this, while helps to vent that frustration, won’t let Funcom know of your instance.

Of course I wrote to Funcom and I’m still waiting for a response.

They won’t do much with a report via Zendesk. A bug report of this nature would require you to post it in the bug reports section with the proper template.

Just trying to help as I know how frustrating it is to try to reach out for help and get no response.

Thanks Kiki, you were very kind

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