How do I report a potential exploit?



We don’t ever want people to feel uncomfortable or fearful to provide information to customer service that may reveal and result in the fix of an exploit or unintended gameplay mechanic. Here are some tips:

Contact Us

The best means to communicate with us about these kinds of sensitive topics is

You can also report any information you may have on an exploit by going to and filling out what you know.

Be Honest

Funcom is more than happy to work with players that bring things to our attention. While we may remove any unfair advantage you received, we do not suspend the accounts of those who report these unintended gameplay mechanics on sight.

Share What You Do and Don’t Know

Sometimes weird glitches and bugs are hard to identify well. Please be open about all the potential factors that resulted in your experience. The more information you provide, the faster we can fix the problem.

SWL: Frequently Asked Questions
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