Infinite black-screen after intro

After launching, the game remains stucked on black screen after intro cinematic.

Apparently it is a very wide spread problem, and nothing told on the internet about it (delete mods, reinstall, blablabla…) does really work. On this very forum, other users experiencing the same issue seemed to have been openly ignored.

Greetings Ulysse!
Thank you for reaching out to us.

In order for us to properly assess your issue, please give us the following information:
1 - Are you perhaps using mods?
2 - Is the sound and/or subtitles of the cinematic playing despite the black screen?
3 - After the cinematic ends, the Main menu of the game is also black and unaccessible?

We’ll be waiting for your reply!

Yes, that problem started after the Battleeye problem, I think it is related.
To overcome the Battle Eye problem, I deleted the Battle Eye folder, reinstalled it and installed it from the beginning. Battleeye issue has been resolved. But when you log in, there is a long black screen and sometimes an endless black screen. I’m waiting, it’s passing. Sometimes I close it and open it again. I wait for a long time and then it opens.

It is not an insurmountable problem.
I don’t use any mods. I’ve never tried a mod before. I only played on official servers and locally. Yes, I can get past the loading screen, I don’t watch the cinematic every time. So I canceled cinematic in the config file. and yes I know the black screen. but now it’s taking longer than usual. extremely long

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