Yeah that was to Zendesk. No reply still tho. And some servers have this issue since October, and nothing is being done. That is why I am trying where I can, and have sent multiple tickets about it. All they did is merged them all together now, and that is the ONLY information I got from them, that all tickets are ONE case now, but still didn’t get a proper answer…
I also just found other topic with same issue:
And even in this topic it’s just funcom and g-portal throwing the blame on each other instead looking up to fix the problem. Guy even messaged g-portal and they are just blaming others for that, this is ridiculous 
He posted photos of it, and still problem is not being fixed.